Welcome to ConceptFusionManufacturing.com! All of our standard products can be returned for free within 30 days of delivery for approved reasons. We do not offer a warranty at this time on our products.

How to Request a Return / Replacement?

Step 1: Customers may request a return / replacement up to 30 days after the customer's receipt of their order. Customers must request a return by contacting sales@conceptfusionmanufacturing.com with their order number and return request.

Step 2: Our customer service team will investigate the return / replacement request and offer a solution based on our policy.

Step 3: If a return request for a standard product is within 30 days of the order being delivered and the customer is requesting an in policy return, a prepaid return label will be sent to the customer within one business day.

Eligibility Requirements

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. Items that are not returned in new condition may be subject to a restocking fee.

Once we have received a return we will issue a refund for the return within 3 business days.


You can always contact us for any return question at sales@conceptfusionmanufacturing.com

Exceptions / non-returnable items 

Certain types of items cannot be returned, like customized products and custom jobs. Please get in touch if you have questions or concerns concerning your specific item. 

Unfortunately, we cannot accept returns on sale items or gift cards.